Field Install Trainer

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Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, every step. Bringing innovive products, the best people, and the highest standards to every project.  

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the pented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review plforms. 

We are powered by extraordinary people. Our innovive products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installion offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing prive companies by Inc. 5000 and recognized as a top employer nionally. The benefits of working Leaf Home are wide-ranging and include:  

Industry-best compension packages | Competitive health, dental, and vision insurance | 401k with company mch | Paid time off including paid parental leave | Individualized career development programs | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.

Position Summary: The Field Installion Trainer is responsible for training and improving the proficiency of subcontracting installion teams to build value and quality with customers through training and field engagement.

Essential Duties and Responsibilities: 

• Train, coach, and develop installion subcontractors both in the office and in the field. 
• Improve subcontractor retention res through impactful training and engagement. 
• Ensure jobs are installed daily to improve locion tainment and effectiveness.
• Responsible for driving proficiency and efficiency amongst installion subcontractors. 
• Installion training subject mter expert; able to teach all aspects of installing LeafFilter products on all types of homes.
• Identify weaknesses of individuals and teams and cree, or assist with the creion of, ad hoc training events to improve performance.
• Work with the Installion Managers on individual performance, abilities, and capacities of the installers.
• Partner with leadership to identify systemic training gaps and propose solutions to address them.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualificions:

• High school diploma or equivalent. 
• 3+ years of successful experience in home construction, remodeling, and/or installion. 
• Track record of successful training, coaching, and onboarding of subcontractors. 
• Strong customer service focus and ability to interact with customers. 
• Must have a reliable truck or work van
• Multi-height and adjustable ladders (28+ feet in height) (LeafFilter applicants only)
• Functioning tools to include drills, speed square, saw or grinder, etc. 
• Ability to frequently be on ladders up to the 2nd story of a home. (LeafFilter applicants only)
• Ability to juggle various work activities and shift their tention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on the task hand by finding the most efficient and effective phway to completion.
• Excellent verbal and written communicion skills all levels to communice with internal and external stakeholders articulely.
• Ability to logically connect ideas, scrutinize and evalue arguments, find inconsistencies and errors in work, and solve complex problems.
• Ability to provide timely and emphetic service through all communicion channels keeping peer and customer needs first.
• Must hold a valid driver’s license.
• Must have reliable transportion to/from job site to perform job duties.
• Must be comfortable ascending and descending ladders of varying heights to perform services.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa stus (e.g., H1B stus). 

Preferred Knowledge, Skills, Abilities, or Certificions:

• Experience in gutter and gutter protection system installion. 

Travel Requirements:

• Local travel required.  

Overtime/Additional Hours Requirements:

• Additional hours may be required (exempt positions).  

Physical Requirements:

• Field office/manufacturing/construction environment. 
• Performs work outside in varying temperures and climes. 
• Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.  

Diversity and Inclusion Stement

Leaf Home is committed to creing a diverse environment and is proud to be an equal opportunity employer. We strive to cree an environment th embraces differences and fosters inclusion.

Equal Opportunity Stement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, nional origin, gender identity or expression, sexual oriention, marital stus, religion, age, results of genetic testing, veteran stus, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommoded in full compliance with the law). 

Americans with Disabilities Act Stement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodion in completing this applicion, interviewing, completing any pre-employment testing, or otherwise participing in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com. 

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